COVID-19 UPDATE
01/04/2020
The impact of the Coronavirus (COVID-19) outbreak is touching communities in all parts of our global network. Here at Spearhead we continue to monitor developing situations at our distributor and dealer locations, as always working closely with our partners to ensure that health and safety is addressed as a leading priority.
Like you, we at Spearhead continue to learn about and adjust to the evolving position of the outbreak and the impact that it may have on our customers, distributors, dealers and employees.
We are now operating at reduced capacity due to a combination of welfare concerns, government directives, supply chain disruptions and customer restrictions.
Our primary focus is to continue to provide the very best support that we can throughout this challenging time.
The departmental managers detailed opposite remain on-hand to help and support throughout this period.
As always if you have any questions or concerns please do not hesitate to contact us: enquiries@spearheadmachinery.com
COVID-19 UPDATE
23/03/2020
The impact of the Coronavirus (COVID-19) outbreak is touching communities in all parts of our global network. Here at Spearhead we continue to monitor developing situations at our distributor and dealer locations, as always working closely with our partners to ensure that health and safety is addressed as a leading priority.
Like you, we at Spearhead continue to learn about and adjust to the evolving position of the outbreak and the impact that it may have on our customers, distributors, dealers and employees.
In response to the latest governmental advice some lead personnel from key customer support functions within our team will now be based remotely. During this time our main office numbers will continue to be monitored at reduced capacity, however further support can be accessed on the following mobile telephone numbers :
• Technical and Warranty: 0044 7966 021026
• Wholegoods Administration and Logistics: 0044 7989 946172
Whilst this experience remains of an unprecedented nature we would like to reassure you that at this current time Spearhead is very much active and our dedicated team are endeavouring to maintain normal business practice wherever possible.
Spearhead are committed to providing the high level of service that you rely upon, whilst ensuring that our employees, partners, dealers and their families remain safe and healthy.
Should the position change or the effects of the virus worsen locally then we will at that time address the effects on our business accordingly and inform you of any changes implemented as a result.
So whilst the infrastructure behind it changes slightly, for today at least it continues to be very much business as usual!
As always if you have any questions or concerns please do not hesitate to contact us: enquiries@spearheadmachinery.com